# Privacy Policy Last updated: April 30, 2026 At Pixero, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video prompt generation platform. ## Information We Collect ### Personal Information When you create an account with Pixero, we collect personal information such as your name, email address, and payment information. This information is necessary to provide our services and process transactions. ### Usage Data We automatically collect information about how you use our platform, including the prompts you generate, features you access, and your interaction patterns. This helps us improve our AI video prompt generation service. ### Technical Information We collect technical data such as your IP address, browser type, device information, and operating system to ensure our platform works optimally across different environments. ## How We Use Your Information ### Service Provision We use your information to provide and maintain our AI video prompt generation services, process your payments, and manage your account and subscription. ### Improvement and Analytics Your usage data helps us understand how our platform is being used, allowing us to improve our AI algorithms, add new features, and enhance the overall user experience. ### Communication We may use your email address to send you important updates about your account, billing notifications, and occasionally, information about new features or improvements to Pixero. ### Legal Compliance We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of service. ## Information Sharing and Disclosure ### Third-Party Service Providers We share information with trusted third-party service providers who help us operate our platform, including payment processors (Stripe), authentication services (Supabase), and hosting providers. These providers are bound by confidentiality agreements. ### Legal Requirements We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Pixero, our users, or others. ### Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control. ### With Your Consent We will not share your personal information with third parties for their marketing purposes without your explicit consent. ## Data Security ### Security Measures We implement industry-standard security measures to protect your personal information, including encryption, secure data transmission, and regular security audits. ### Data Storage Your data is stored securely using enterprise-grade cloud infrastructure with multiple layers of protection, including firewalls, access controls, and monitoring. ### Breach Notification In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by applicable law. ## Cookies and Tracking ### Essential Cookies We use cookies that are necessary for the proper functioning of our platform, including authentication and session management. ### Analytics Cookies We use analytics cookies to understand how users interact with our platform, helping us improve our services and user experience. ### Cookie Control You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our platform. ## Your Rights and Choices ### Access and Correction You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us. ### Data Deletion You can request deletion of your personal information by contacting us. Note that some information may be retained for legal or business purposes. ### Data Portability Upon request, we can provide you with a copy of your personal information in a structured, commonly used format. ### Opt-Out You can opt out of non-essential communications from us at any time by using the unsubscribe link in our emails or updating your preferences. ## International Data Transfers ### Global Operations Pixero operates globally, and your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers. ### Privacy Shield and Adequacy We comply with applicable data protection laws and ensure that international transfers are conducted in accordance with legal requirements, including adequacy decisions and standard contractual clauses. ## Children's Privacy ### Age Restrictions Pixero is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. ### Parental Notice If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. ## Changes to This Privacy Policy ### Policy Updates We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or platform notifications. ### Effective Date This Privacy Policy is effective as of the date posted. Your continued use of Pixero after any changes constitutes acceptance of the updated policy. ## Questions About Your Privacy? If you have any questions about this Privacy Policy or our data practices, we're here to help. Email us at: [privacy@pixero.ai](mailto:privacy@pixero.ai) Or reach out to our support team: [support@pixero.ai](mailto:support@pixero.ai)