Frequently Asked Questions
Find answers to common questions about Pixero.
Getting Started
What is Pixero?
How does Pixero work?
What AI models does Pixero support?
How long does it take to generate content?
Video Generation
What are the duration limits for each model?
What aspect ratios are supported?
Which model should I choose?
How do I improve video quality?
Troubleshooting
Why are my videos being rejected by content policy?
Why aren't my videos following my prompt?
What should I do if videos keep failing?
Why doesn't my video have audio?
Advanced Features
How can I use reference images for my videos?
How can I maintain character and scene consistency?
Can I maintain brand consistency across projects?
How does the AI agent work?
Credits & Billing
How are credits calculated?
What happens if I run out of credits?
What is Pixero's refund policy?
How do credit renewals work?
How do I cancel my subscription?
Support & Policies
What guidelines must I follow when creating content?
How can I contact support?
Who's behind Pixero?
Still have questions?
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